Patron-Initiated Interlibrary Loan

What You Do To Request an Interlibrary Loan

1. Check SHARE Catalog to make sure the item is not available from HPL or another library in the SHARE system. If the item is available through SHARE, no interlibrary loan request will be made.
2. Open WISCAT, the statewide library catalog. On the upper right corner of the screen, click Login.
3. Select Janesville – Hedberg Public Library. Type your Library Barcode in the Username box, and your SHARE Password in the Password box.
4. Search for the item you wish to request. Once you find it, Click Request this Item. The request form will auto-fill with information from your library account.
5. For Audio-Visual materials, type the format (CD, DVD, VHS, abridged, unabridged) in the Notes field.
6. Click Submit. 

If you have trouble logging in, or if you can't find the item you need using WISCAT, contact the Information Desk at 608-758-6600.  Other options may be available. 

• Who can request Interlibrary Loan?
  Anyone may use their own library card to request items through Interlibrary Loan. The card must be in good standing and have current telephone or email contact information.
  
  
• How long does it take for an item to arrive? Allow two to four weeks to fill requests. Some requests may take longer.
  
  
• Can I request Interlibrary Loan for items checked out in SHARE?
  If the item is available through SHARE it typically cannot be requested through Interlibrary Loan. Please talk to library staff if you think an exception is warranted.
  
  
• What is the checkout period?
  Due dates are set by the lending library. Checkout periods vary. Check your due date carefully.
  
  
• Can I renew my Interlibrary Loan item?
  Renewals are made at the discretion of the lending library. Submit a renewal request by calling 758-6598 Monday-Friday 9 am – 4 pm, or at the library’s Information Desk. Request renewals at least two days prior to the due date. Interlibrary Loan staff will notify you whether or not the renewal was granted.
  
  
• Where do I return my Interlibrary Loan item?
  Return items to library staff at Hedberg’s Checkout Desk only. Do not return in book drop or indoor automated return. ILL items requested through Hedberg must be returned to Hedberg, and cannot be returned to other libraries.
  
  
• What are the late fees for Interlibrary Loan?
  50¢ per item per day.
  
  
• What happens if I damage or lose an Interlibrary Loan item? I
  f an ILL item is damaged or lost, Hedberg receives a bill from the lending library. This bill may be considerably higher than the original cost of the item. The patron is responsible for the entire amount charges by the lending library, including any processing fees or miscellaneous charges.

For assistance or more information, call the Information Desk at 758-6600.

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